Testimonials
“Ken did a masterful job of presenting the material in the course in a highly interactive and engaging manner.” (Making NSPS Work for You 8/21/09)
“One of the most effective instructors I’ve experienced.” (Pay Pool Mgmt class 8/14/09)
“Outstanding course. Ken was very knowledgeable and patient with tough questions.” (Pay Pool Mgmt class 7/23/09)
“Instructor’s facilitation was first class adapting to different levels of NSPS experience and this HR strategy. With a definite knowledge and experience to boot, he was able to keep all students fully engaged and stretched. First-class!” (Performance Mgt for Supv & Employees 2/25/09)
“Very experienced instructor. Knew subject matter well. He encouraged critical thinking by using useful examples. Great job!”
“Ken is a very enthusiastic instructor - Would love to take more interesting classes from him.”
“Please use this instructor for future classes.”
“Well done. I would like to have Ken for other classes I take.” 2/25/09
“This was the second NSPS class I’ve had with Mr. Sergi. Both have been excellent.”
“Instructor did a great job answering tough questions.” “Excellent repoir with the class. Extremely knowledgeable.”
“Oh my gosh, Ken was great! I wish all instructors I’ve had over the years were like him. I would have learned and retained a lot more!” 3/13/09
“Great facilitator; sense of humor. Very knowledgeable.”
“Ability to deal with difficult questions was as a ‘role model’.”
“Provided great information on Pay Pool Management. Nice facilitation style.”
“Bravo Zulu. Mr. Sergi presented course material in a way that I could understand and take knowledge back to my employees.”
“The instructor was professional, knew the subject, but was still personable & easy to approach - a good but rare combo. He is a good teacher (ie: I learned!)
“Ken is a good instructor that allows for an interacting environment instead of a straight lecture. I recommend him for this class. Very good.”
“Ken is an outstanding instructor, for a new subject in particular. Very patient, very informative.”
“The classroom had several debators & the instructor handled their questions & managed time well.”
“Loads of fun, great communication. He made sure you understood.”
“Was able to make every question or remark classroom appropriate. Had great real-world examples that are very useful.”
“Brilliant instructor!”
“Much better instructor from previous instructors of the other NSPS courses. Very interactive and was able to answer complete questions.” 5/20/07
“Excellent presentation skills and very helpful in presenting examples to the class.” 5/6/08
“Instructor incorporated himself very effectively within the group. Kept info fresh and relevant.”
“Ken did a fantastic job! He is a wealth of knowledge. Liked his “Parking Lot” and efforts with HR for answers to questions.”
“Very tough class to teach to overecome the preconceived concerns and issues with the transition to NSPS. Good job balancing class material and our concerns, interests and feedback.” 5/9/08
“Ken did a great job. Hope he trains all my personnel.” 5/16/08
“Best instructor I’ve had in NSPS courses I’ve had (this was my 5th class)!” 5/13/08
“Mr Sergi brings added value to this course because of his extensive knowledge/experience with DOD and NAVFAC.” 5/9/08
“It was very helpful that the instructor was versed in government processes and HR.”
“I am a fan of Mr. Sergi now. He was phenomenal in his presentation skills and treatment of “problem” participants. Total professional & knows this subject inside/out.”
“Ken manages class dynamics well. There was good participation from students. Great job! Thank you.”
(These quotes are actual written comments from student class evaluations between 2007 - 2009.)